Login to your account

Your web browser is not supported

WorkSmart uses many of the features offered by modern web browsers. Because of the age of your current web browser, if you choose to continue you may find that some features do not work and some pages are not correctly formatted.

Please upgrade to the most recent version of your current browser or consider using an alternative.

Note for Internet Explorer 8 users

Internet Explorer 8 support has been discontinued as this browser is no longer able to run WorkSmart. If you have been using IE8 with WorkSmart, you will need to upgrade or switch to another browser.

Compatibilty Mode

If you are running IE9, IE10 or IE11 and you are seeing this warning, you are in Compatibility Mode. In Compatibility Mode, Internet Explorer behaves like IE7 (for IE9) or IE8 (for IE10/11). WorkSmart does not work under Compatibility Mode. You will need to switch off Compatibility Mode or remove this site from the list of sites your browser loads in Compatibility Mode. Please see the Internet Explorer documentation for advice on how to do this.

See WorkSmart help for further details.

Please check the following:

Discover the benefits of using isurv WorkSmart to deliver RICS Home Surveys. Click here for more details

Issues with forms and licences 24/9/2020

We are currently aware of some users experiencing issues with Worksmart. We are working to resolve this and apologise for the inconvenience

Guide for downloading your Worksmart reports

As you are aware, we will be closing Worksmart from 31 January. We have compiled a guide to show you how to download your reports.

The guide can be viewed at


RICS Home Surveys Update

Dear Sir/Madam,


To ensure you have the best possible experience with RICS Home Surveys, we're closing the existing Worksmart solution effective 31 January 2021.


In its place, we're completely redeveloping the current, free to use, ProForms platform to ensure we can provide you with a more robust, flexible and reliable solution. The new solution will be close in functionality to the existing ProForms solution and will continue to be free of charge for licence scheme members.


Over the new few months, we will begin testing the new solution and would invite anyone interested in participating in this testing and development to get in touch with us here.


What happens next?

  • From 16 June RICS will start limiting bulk sales of credits via Worksmart to bundles of 5 credits and below. There will be a single fixed price per report of £3.00
  • From 1 December we will withdraw any further credits sales but Worksmart will remain available for completion of any reports in progress. At this time our new solution ProForms launches and is available free to use for license scheme members
  • From 4 January the Worksmart service will close for the completion of reports but will remain open for users to access historical reports until 31 January 2021


RICS will provide guidance for the extraction of reports from the solution to assist you.


For more information please visit our FAQs here or email us at commercialsupport@rics.org. Please note it may take up to five working days for us to respond to your requests.


- Your RICS Home Surveys team

Hello world