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Note for Internet Explorer 8 users

Internet Explorer 8 support has been discontinued as this browser is no longer able to run WorkSmart. If you have been using IE8 with WorkSmart, you will need to upgrade or switch to another browser.

Compatibilty Mode

If you are running IE9, IE10 or IE11 and you are seeing this warning, you are in Compatibility Mode. In Compatibility Mode, Internet Explorer behaves like IE7 (for IE9) or IE8 (for IE10/11). WorkSmart does not work under Compatibility Mode. You will need to switch off Compatibility Mode or remove this site from the list of sites your browser loads in Compatibility Mode. Please see the Internet Explorer documentation for advice on how to do this.

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Worksmart publishing/licence issue resolved

We apologise for the inconvenience experienced by some of our customers over the last couple of days. The issue with licences not being recognised has now been resolved. We are investigating what caused this problem to try and prevent it from happening again. Thank you for your patience.

Issues with licences - 28 October 2019

We are still working to resolve the issue with licences not working when trying to publish reports. This is being prioritised as a matter of urgency. We understand the frustrations this must be causing to yourselves and your customers and we apologise for the inconvenience

If you encounter an issue publishing your reports

A small number of users have today experienced difficulties in publishing reports. These users have found that removing and re-adding their licence key has fixed these issues. We are currently investigating the root cause of the issues and hope to ensure that no-one else is affected, but should you experience difficulties, please try removing and re-adding your licence key.

Worksmart maintenance Monday 23 September 16:00 to 20:00

Essential maintenance will be taking place on Worksmart on Monday 23 September between the hours of 16:00 and 20:00. It is advised to avoid using the system during this time. We apologise in advance for the inconvenience this may cause.

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