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Discover the benefits of using isurv WorkSmart to deliver RICS Home Surveys. Click here for more details


31 Aug: Today is last day to publish forms on Worksmart

The transition period for the Home survey standard comes to an end today. This means that from 1 September users will be unable to publish forms on Worksmart. The publish button will be removed on 1 September.

Important information Proforms users - Downtime extended until to 23 August (approx 23:00)

Ensuring that all data and applications were ready for Monday morning was always a challenging task. The cutover has gone well but to ensure that D365 is 100% ready to start supporting our business as usual activities we need to take an additional day to complete our assurance and process checks.

Proforms users who log into the system using the Login with RICS option will be unable to log into Proforms or access any of their reports during this time.

Important information - Downtime 18 Aug (17:00 BST) to 22 Aug (approx 23:00)

As part of our commitment to deliver a digital experience which adds value to the profession, we are adopting a modern cloud-based enterprise business platform.

During the scheduled downtime for the roll-out, Worksmart users will be unable to publish reports. Proforms users who log into the system using the Login with RICS option will be unable to log into Proforms or access any of their reports during this time. Other Proforms customers will be unable to create or publish forms.

WORKSMART CLOSES FOR CREATING NEW REPORTS – 31 March 2021

On 31 March 2021, Worksmart will only remain open to complete existing reports and for users to access historical reports until 31 August 2021.

Please note that from 1 April 2021, no new reports will be able to be created on Worksmart.

The new version of Proforms can be accessed at https://proforms.rics.org.

Proforms Launch Update

The new RICS Home Survey Standard came into effect on 1 March 2021. To support the new standard, RICS have launched new versions of the Home Survey reports, a new software solution, and supporting materials.

 

RICS Worksmart will be closing and a new version of RICS ProForms containing the new home survey reports has been released and can be accessed at https://proforms.rics.org.

 

Please note the following key dates:

 

From 11 March 2021, credits sales will be withdrawn, but Worksmart will remain available for completion of any reports in progress.

 

From 31 March 2021, Worksmart will only remain available for completion of any existing reports and for users to access historical reports until 31 August 2021.

 

From 1 September 2021, Worksmart will be closed.

 

There is currently a known issue affecting Mac and iOS users who will not currently be able to login to the new ProForms platform. The temporary workaround is to use Chrome or another browser.

 

A long term fix is currently being investigated which should solve this issue.

7 Jan 2021 – Publishing issues resolved

The publishing issues that some of our customers experienced this morning have now been resolved. We apologise for the inconvenience this caused. Thank you for your patience.

7 Jan 2021 – Publishing issues

We are aware that some users are experiencing issues publishing reports. We are investigating these issues and will update you as soon as they are resolved. We apologise for the inconvenience this has caused.

Postcode lookup function

The lookup function is unfortunately no longer working and cannot be fixed in time for the launch of the new ProForms platform. Users can still input addresses manually to find reports.


We apologise for this inconvenience and the functionality will be restored on the new platform when launched in 2021.

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